Omnisphere Trading and Consulting FZC LLC ("we", "us", or "our") is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws in the United Arab Emirates.
1. Information We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Phone
- IP Address
- Any other information you voluntarily provide to us through our website or communication channels
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries and provide our services
- To send you relevant information about our services, promotions, or updates (only if you have opted in)
- To improve our website and customer experience
- To comply with legal and regulatory obligations
3. Legal Basis for Processing Personal Data
We collect and process your personal data based on the following legal grounds:
- Your explicit consent
- Our legitimate interests in providing and improving our services
- Compliance with legal obligations
- Performance of a contract (when you engage our services)
4. International Data Transfers
Your data may be transferred to and stored in countries outside the UAE. In such cases, we ensure appropriate safeguards are in place in accordance with UAE data protection regulations.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. Unless legally required otherwise, we will retain your information for up to 12 months.
6. Data Sharing
We do not sell your personal data. However, we may share it with third-party service providers who assist us in operating our business, such as website hosting, marketing services, and customer support. These third parties are bound by confidentiality and data protection obligations.
7. Your Rights
Under applicable UAE data protection laws, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time (if processing is based on consent)
To exercise any of these rights, please contact us at info@omnisphere.ae/p>
8. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.
9. Cookies
Our website may use cookies to enhance user experience and analyze website traffic. You can control the use of cookies through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
11. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Omnisphere Trading and Consulting FZC LLC
- Email: Info@omnisphere.ae
